SECURITY FIRST

ClassHive Secure Single Sign-On

ClassHive Keeps Your Data Safe

ClassHive is committed to continually investing in our security practices; this includes people and infrastructures - so that we can securely safeguard your school’s data.

You’re In Safe Hands

Our team at ClassHive has over 10 years of experience in delivering digital products to the Australian education sector and various government bodies, and we maintain an ongoing relationship with schools and Education Departments in all Australian states and territories.

This page details our commitment to ongoing security, privacy and safety.

If you have any further questions, please get in touch!

ClassHive Secure Student Platform

Information & Security

We understand the need to protect the privacy of all our users through strict security controls. Our product was built with security in mind, including controls over: 

  • Authentication 

  • Firewalls 

  • Secure coding

  • Scanning

  • Security testing

As well as comprehensive logging, monitoring and alerting controls.

ClassHive Security

Compliance with Australian Privacy Law

We comply fully with the Privacy and Personal Information Protection Act 1998 (PPIP Act) and the Privacy Act 1988 (Cth) that regulates how our business collects, secures, uses and discloses the information we have on our users.

We collect the following information: School name, Class, Teacher name, Teacher email, and Student name. 

We ensure personal information is kept private and never shared. 

ClassHive does not rely solely on the provision of personal information. We are proud to offer a platform that works at full functionality if schools prefer to opt for non-identifying usernames generated by our system. 

Personal information is only retained for as long as needed. If schools choose to discontinue use of the platform, we remove all their information from the system immediately. As part of our responsibility, we conduct regular and thorough security audits to ensure that your school's information remains secure against any form of unauthorised access. You can view our full privacy policy here. 

ClassHive Safe Online

For Teachers & Administrators, we collect your name, email and class lists. This information is used primarily for operation purposes in situations such as: 

  • Contacting admin staff about current account and subscription information. 

  • Reporting back to the school for the purpose of professional development. 

  • Assisting in resolving issues when ClassHive are contacted directly by parents - if relaying information to the school is required. 

ClassHive Safe Student Platform

How We Use Data Collected

Safety Is Our Priority

We Take Your School’s Data Security Seriously

    • ClassHive deems, by default, any communication and information provided to us as sensitive information. 

    • ClassHive only accesses sensitive data on a need-to-know basis. If access has been granted, sensitive data is immediately labelled so that our team understands and does not compromise the confidentiality of this information.

    • ClassHive is an Australian-owned and operated business. 

    • ClassHive is securely hosted in Australian-owned and operated data centres. 

    • ClassHive’s hosting provider is wholly Australian-owned. 

    • ClassHive only works with secure facilities that are ISO 27001 certified. 

    • ClassHive is subject to and acts in compliance with all applicable Australian laws and regulations.

    • ClassHive enforces a strict policy of not sharing any personal data with third parties or affiliates. 

    • ClassHive does not use tracking software on the ‘ClassHive Kids’ platforms and related to Teaching Centre.

    • ClassHive’s website does use analytics software such as Google Analytics - but this is separate from our platforms and services.

  • ClassHive’s team are readily available to offer any support for our technology, learning resources and operations - via phone or email.

ClassHive Student Bees

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